Thank you for shopping with us. We hope you are happy with your purchase.
We offer a refund/exchange within 10 days of receipt of the order on all regularly priced items. All sales are final after 10 days of receipt except sale items.
Several types of goods are exempt from being returned. Perishable goods such as tea, books, and magazines cannot be returned. We also can not accept earrings being returned.
If 10 days have passed since your purchase, unfortunately, we will not accept any refunds or exchanges.
Refunds (if applicable)
Once your return is received, inspected and it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Issues with your order
Should your items be faulty or arrive damaged, or if you think we have made a mistake with you order (missing or wrong items) please inform our team within 24h of receipt of your order by emailing info@cheesycrazymomos.com.
Please note that we are not able to accept returns on items that have been used: this includes items that got damaged during transportation or that have been sent to you by mistake. Therefore we recommend you always inspect the items received before use and report any issue to us within 24h of receipt of order, as products must always be returned to us in unused condition.
